At Elegance Inc. our goal is to give our customers the highest degree of customer service available.
LOVE IT GUARANTEE!
If you are not absolutely in love with your Elegance Inc. purchase, you can return the UN– USED item(s) within 30 days of purchase for a CASH REFUND or 90 days for store credit or exchange. Returns or exchanges are accepted on unworn items in resalable condition. Items must be returned in their original packaging and accompanied by an original receipt. Refunds will be given for unworn item/s received within 30 days of original ship date, with original receipt. Sale items, Display Items, Gift Cards, and personalized engravables are Final Sale and cannot be returned. Original shipping will not be refunded.
IF A CUSTOMER ORDERS A RING OR BRACELET IN THE WRONG SIZE
Elegance Inc. is happy to exchange your item as long as we receive it in unworn condition and within 90 days. We are sorry, but Elegance Inc. cannot provide a prepaid shipping label. This form will still need to be filled out to receive an RA # for exchange.
IF YOU PAID IN CASH OR CHECK
Your Boutique Owner will handle your return. She will refund your money, or handle your exchange.